A copy of this FAQ in
PDF is downloadable by
clicking here.
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1. About
Elite Translations Asia Pte. Ltd.
Elite Bilingual
Services is founded by Ms. Hong Yin Yin in 2006 as
an English to Chinese translation service provider
serving the advertising and marketing industry.
Since its inception, it has grown to provide
multi-language translation services and is now
serving a broad range of industries with clients
in the South East Asia region.
Its co-founders are Mr. Michael Kuan (Marketing
Director, July 2007) and Mr. Lin Kan Yue (Projects
& Creative Director, January 2008). Based in
Singapore, we have ambitious plan to grow the
business regionally and bring to be a high
value-add communication partner preferred by
businesses and professionals.
For more updated information about Elite Bilingual
Services, do visit our website at
http://hong-kong.elitebilingual.com/translator-term.html
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2.
What does Elite ask of its associates?
We
ask of only one thing.
Professionalism.
Go figure.
3.
What does Elite offer its associates?
It is only
about one thing too.
Value. Go figure again.
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4. What
is taken into consideration when Elite award
projects to associates?
Your rates are
NOT the
only consideration that we take into account when
we award projects. Other considerations would
include the following;
a.
First and foremost,
your attitude. Please be kind and nice .
b.
Work
experiences.
c. Relevance
of specialize expertise. (E.g. legal, marketing,
financial and etc.)
d.
Proven and tested
translation quality.
(Simply, you really have to be good on what we
give you before we decide to give you more.)
e.
Your turnaround and
delivery time.
(The time you take to finish the given project. Do
let us know in the form as well.)
f. Availability
(if you reject most of the projects we offer,
well…we simply won’t bother any more.)
g.
Last but not least,
YES, your rates.
(So please be realistic and check the market rates
before filling in an astronomically unrealistic
rate. We believe in paying for value and will
reward our associates when our clients are
exuberated with the finish work. Trust us…we
really do.)
5. Does
possessing software and computer skill increase my
chances of being awarded work?
Given the type of
customers with which we work, the use of special
software like a Adobe Acrobat and being capable in
using them well will prove to be an advantage over
other associates who do not own this kind of
software or is not capable of using them. Please
tell us whenever you purchase or update hardware
or software and or have acquired special skills.
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6.
How does Elite pay
associates?
If you are working with us for the
first time, please fill out your payment details
in our form which can be downloaded at
http://www.elitebilingual.com/docs/FLpaymentdetails.doc
and submit it to
team-elite@elitebilingual.com.
·
We pay our associates
via PayPal for associates outside Singapore.
Strictly cash or checks in SGD$ for associates
residing in Singapore.
·
The currency we prefer to pay in is
in Singapore Dollars $ for associates residing
outside of Singapore, but other currencies can be
arranged.
·
Please be aware that if should you
choose to receive your payment via direct
remittance to a bank account outside of Singapore,
the following conditions shall apply. They are;
o
The currency you chose to receive
your payment in will be automatically converted
and remitted as Singapore Dollars $ using the
prevailing rates published in
http://www.xe.com
o
An administrative fee of SGD$10.00
that is to be borne by you will be deducted from
the amount remitted to you.
7.
How Elite
preferred to be invoiced?
DON’T invoice us.
Before the commencement of an assigned project,
you should have received an official Purchase
Order from us.
This order will serve as our record
for processing payment to you and also
as a confirmation of our assignment
of the project to you.
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8. How
long before I get my money?
·
Your project must be
deemed delivered in a satisfactory condition with
revisions request executed in a timely manner
before we process your payment.
·
Payment due to you
will be based on the date of complete delivery of
the job. If your job is completed before the 15th
of this month, you will be paid latest by the 15th
of the following month. Likewise, if your job is
completed after the 15th of this month,
you will be paid latest by the last day of the
month.
·
We normally don’t take
more than a month to pay you except on
extraordinary circumstances like your total amount
due for that month is lesser than US$100.00
·
There are also times
when PayPal would randomly block some payments to
some accounts. In this situation, we will try to
inform you at the soonest time and will try to
process the payment again on alternate days till
it is successful.
If you have further queries
regarding working with Elite as a freelancer,
please feel free to drop us an email to
team-elite@elitebilingual.com
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